General informations:
EnvyEquestrian.dk
SE-nr.: 42673714
Dannebrogsgade 9,
9000 Aalborg
E-mail: info@envy-equestrian.com
EnvyEquestrian accepts payments from VISA-Dankort, VISA, VISA Electron, Mastercard, Maestro and Mobilepay. The payment will not be withdrawn from your account until your order has been dispatched. All amounts are shown in DKK - Danish kroner. All prices include VAT.
We accept payment via Anyday.
When you choose to pay via Anyday, your first payment will be withdrawn from your payment card when your order has been dispatched. Going forward, you will pay the monthly installments on the last weekday of the next month for three months.
As long as your monthly payments are on time, no fees or interests will be charged. If you return your purchase, your agreement with Anyday will automatically terminate.
EnvyEquestrian aspires to ship orders that has come in before 14:00 o’clock the same day. Incoming orders from 14:00 o’clock and forward will be shipped the first coming weekday. Vi ship to every area of Denmark, and the shipping prices starts from 39 DKK. The purchase will be delivered to the specific delivery address, unless elsewhere has been agreed upon.
Your purchase is being delivered by GLS.
Attention: If there is no room at the requested pick-up place, your shipment will be moved to the nearest delivery shop or pick-up spot. In this case, you will of course be notified.
If you experience any kind of problems regarding your delivery, please reach out to our customer service, and we will sort it out.
We have special delivery conditions for some products - pre-orders for example. These terms will appear specifically prior to purchase of the product applicable.
EnvyEquestrian gives a two-year legal warranty according to the Danish Sale of Goods Act. Our warranty applies to defects in material and/or fabrication. You can have the product repaired, it can be exchanged, or you can get a price deduction depending on the concrete situation. The warranty does not apply to defects or damages done by incorrect handling of the product. You must notify within “reasonable time” and before two months after discovering the defect. EnvyEquestrian covers the cost of return to a reasonable extent. You can find more information about your legal warranty on the website of the Danish Competition and Consumer Authority.
If you wish to return, exchange or have a repairment, your product must be sent to:
EnvyEquestrian
Dannebrogsgade 9,
9000 Aalborg
We do not accept shipments sent to pick-up shops or by cash on delivery.
You have 14 days to cancel your purchase, when you shop with EnvyEquestrian, unless otherwise agreed or is stated in your order. The 14 days cancellation right counts from the day you receive your order.
When you return an item, it is your responsibility, that the item is properly wrapped and packed.
You must cover the cost of return yourself. Until the return shipment is delivered at EnvyEquestrian, the risk and liability regarding the package belongs to you.
We do not accept shipments sent to pick-up shops or by cash on delivery.
If you wish to return an item, you must fill out the return slip you will find at the bottom of the webshop and send the item a long side the slip to the address below:
EnvyEquestrian
Dannebrogsgade 9,
9000 Aalborg
Vi do not collect shipments sent to pick up point and delivery shops or by cash on delivery. You cannot exercise your cancellation right be simply refusing to receive the item - not without simultaneously giving us a clear notice of this.
The following products are not included in the 14 days cancellation right:
You yourself are liable for the deterioration in the value of the goods, if the deterioration is caused by handling the goods in any way other than what is necessary to determine the type, properties, quality and function. This means, that you can try or test the product in the same way, as if you were shopping in a physical store.
If the product is tried or tested besides what is described above, the product will be considered as used and therefor of impaired value. This means, that you will be refunded less to none of the purchase amount. It is for EnvyEquestrian to assess the condition of the goods.